In my line of work, I frequently engage with executives from both the nonprofit and business sectors who view system and process implementation as a project they can complete in 3-6 months. They often adopt a "check the box" mentality, envisioning a finish line where...
Blog & Resources
Regular Assessments for Mission-Driven Organizations
Nonprofit leaders dedicate themselves to championing causes and creating a positive impact. But how can you gauge the effectiveness of your drive towards your organization's mission? With regular performance assessments. These assessments provide a picture of...
Fine-Tuning Your Nonprofit’s Performance Assessments
Understanding and improving how well you're achieving your mission is fundamental. Let's explore how you can enhance these assessments to better reflect your impact and inform strategic decisions. Customize Your Data Views Consider how you track and visualize the...
How to Identify and Address Minor Improvement Areas in Your Nonprofit
In the pursuit of social change, nonprofit organizations are naturally drawn to their overarching goals but may inadvertently neglect the smaller, incremental changes that significantly enhance efficiency and effectiveness. Addressing these seemingly minor...
Making Meaningful Progress with Year-End Impact Reporting
Are we even making the impact we advertise? Do you resonate with that doubt? As we approach the end of another year, many leaders spent the last month knee-deep in year-end requests, reports, and fundraising activity. Between balancing countless spreadsheets, surveys,...
Don’t Sabotage User Adoption with Bad Management
Aligning with Self-Determination Theory (Autonomy, Competence, Relatedness) equals successful management and high user adoption with any system. The four ways you sabotage your impact and fail adoption before you even start: Ignoring User Feedback and Needs...
Successful Salesforce Implementations Begin with a Clear Scorecard
I’ve been reflecting quite a bit this week at two community events in the Salesforce nonprofit world. Systems don’t bring clarity of vision, but they can provide clear feedback on progress toward that vision. Define what winning looks like for your team, then, and...
How Salesforce Experience Cloud and WordPress Work Together
Have you considered building a portal or community site to interact personally with your customers, investors, or donors? Are you weighing the options between leveraging Salesforce Experience Cloud or custom integration with your existing WordPress website? Both have...
Virtual Office Tour with Jillian
As a remote team, we've all grown accustomed to seeing our colleagues' faces contained within rectangle boxes in Zoom meetings. We know their voices and the corner of their workspace behind them. But what does it actually look like on their end? What kind of space do...
Integrating Discovery & Delivery with Dual-Track Agile
In the past, we kept design constricted to things like a brand or creative strategy. As we've seen more and more organizations move toward a design-first approach, the term evolved to refer to a different kind of strategy that ensures we're building right from a...










